Evacuation Chair

Spencer is renowned for strong inclination towards quality and services we are able to offer and now with over 15 years on the market the brand is consolidated as a leader in the world of emergency.
Quality stems from the professionalism of the young working team. The dynamic atmosphere is a perfect solution to our openly declared intention to offer our clients full satisfaction while indulging in the creation and development of innovative added value projects and promotion solutions.
Functionality, safety, endurance and performance of our products are the base of our activity.
Our ambition is directed towards improving and increasing the standard of quality of products destined to the emergency rescue world and at the same time we aim at satisfying also those who every day operate in the front line of emergency.

ISO certified System

As a company operating in the emergency and health field, where easy to use products of high technological value, Spencer has been obliged to rapidly create a structure and business organisation with the highest levels of efficiency and quality.
The roots of the company are based on two strategic factors:

- The certication of our Quality Assurance system (since 1998) in conformity with the ISO 9001:2000 norm (certificate n° 50 100 6189 issued by TÜV ITALIA) together with the conformity to the specialist standards relative to medical devices EN ISO 13485:2003 (certificate n° Q1N 06 11 33230 011 issued by TÜV Product Service GmbH, Germany)

- Research and development for the design and realisation of highly advanced technological devices.

Some of the normative used as reference are briefly outlined in the following table.

UNI EN ISO 9001:2000	Quality management system: requirements
EN ISO 13485:2003	Medical devices – Systems for Quality Management – Requirements for the system
UNI ISO 10999	Guide for the elaboration of instruction manuals for quality systems
UNI ISO 2859-1	Sampling schemes indexed by acceptance quality limit (AQL) for lot-by-lot inspection
UNI ISO 2859-2	Sampling procedures for inspection by attributes. Sampling plans indexed by limiting quality (LQ) for isolated lot inspection.
UNI EN ISO 19011	Guidelines for quality and/or environmental management systems auditing
UNI CEI 70015	Supplier - purchaser/customer relations. Questionnaire for data and information collection for supplier's assessment.
UNI ISO 10015	Quality management -- Guidelines for training
UNI 11097	Quality management – Quality indicators and quality management synoptical tables

Safety

As requested by the Italian law 626/94 which regulates the Health and Safety procedures in work places, Spencer guarantees that all our production centers operate following the correct procedures in order to offer the highest standards of health and safety to personnel, environment and company assets

Our certificates: :

CERTIFIED QUALITY SYSTEM ISO 13485 ( nr. Q1 06 11 33230 011)